Debit Note - Void and Refund

Posted on 2025-07-04 Updated on 2025-07-04

Guide: Debit Note - Void and Refund

Welcome to the user guide for the Debit Note - Void and Refund in Marketpulse OS CRM. This document provides a detailed, step-by-step tutorial on effectively using this module.

Debit Note - Void and Refund

Conditions for using the Void feature :Debit note is not closed,no Invoices Debited,no Refundsand staff have the right toedit debit note.

After being void, debit note can not generate refund

  • Step 1.Hover over a Debit Note-> click Debit Note Numberhyperlink
  • Step 2. Click MORE-> click Void

==>Result:

Cancel Void

  • Click MORE-> click Mark as Open

Refund

  • Step 1: Hover over a Debit Note  -> click Debit Note Numberhyperlink
  • Step 2.Click More->Refund
  • Step 3. Enter the Refunded Amount, enter Dateand select Payment Mode-> click Save

You caneditanddeleterefund at Refundstab

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