Receipt Return Order

Posted on 2025-07-04 Updated on 2025-07-04

Guide: Receipt Return Order

Welcome to the user guide for the Receipt Return Order in Marketpulse OS CRM. This document provides a detailed, step-by-step tutorial on effectively using this module.

Receipt Return Order

Used to import stock fromsales return orderof customer ordelivery notes.

Create Receipt Return Order

  • Step 1.  Createapproval processfor Receiving-Exporting return order ( if) atapproval setting.
  • Step 2. Go to Receiving-Exporting return ordermenu under Inventorymodule from the left sidebar -> click Addbutton -> Select Receipt return order
  • Step 3. In the Add receipt return orderpage, fill in the required details: Related type: Select the reference type: Manualor Sales Return Order.Related data: If "Manual" is selected: select an Inventory Delivery Voucher.If "Sales Return Order" is selected: select a Sales Return Order.Note: Each Sales Return Order can only generateone Receipt Return Order.Order number: Automatically populated with the Inventory Delivery Voucher codeif selected. If "Sales Return Order" is selected, this field remainsempty.Order date: Automatically set to thecurrent date and time.Customer: Automatically filled based on the selected Delivery Voucheror Sales Return Order.Email/ Phone Number: Automatically populated based on the selected Customer.Date created: Automatically set to thecurrent date and time.Return type: Choose between: Fully– full return;Partially– partial return.This only applies to Inventory Delivery Vouchers.If "Partially" is selected, you canclick tofrom the Receipt Return Order.Order return number: Automatically generatedreturn document number, based on theprefix setting.Item Detail: Item name and quantity are retrieved from the selected Delivery Voucheror Sales Return Order Reason: Enter thereason for the return (required).Admin note: Enter theadmin's note.Return policies information: Automatically retrieved from the predefined content in: Settings->General->Receiving -Exporting return order->Return policies information.
  • Step 4. Save the receipt return order Save & Send Requestbutton: used to save receipt return order and send approval requests.Savebutton: used to save receipt return order but does not send a request for approval.
  • Related type: Select the reference type: Manualor Sales Return Order.
  • Related data: If "Manual" is selected: select an Inventory Delivery Voucher.If "Sales Return Order" is selected: select a Sales Return Order.Note: Each Sales Return Order can only generateone Receipt Return Order.
  • Order number: Automatically populated with the Inventory Delivery Voucher codeif selected. If "Sales Return Order" is selected, this field remainsempty.
  • Order date: Automatically set to thecurrent date and time.
  • Customer: Automatically filled based on the selected Delivery Voucheror Sales Return Order.
  • Email/ Phone Number: Automatically populated based on the selected Customer.
  • Date created: Automatically set to thecurrent date and time.
  • Return type: Choose between: Fully– full return;Partially– partial return.This only applies to Inventory Delivery Vouchers.If "Partially" is selected, you canclick tofrom the Receipt Return Order.
  • Order return number: Automatically generatedreturn document number, based on theprefix setting.
  • Item Detail: Item name and quantity are retrieved from the selected Delivery Voucheror Sales Return Order
  • Reason: Enter thereason for the return (required).
  • Admin note: Enter theadmin's note.
  • Return policies information: Automatically retrieved from the predefined content in: Settings->General->Receiving -Exporting return order->Return policies information.
  • If "Manual" is selected: select an Inventory Delivery Voucher.
  • If "Sales Return Order" is selected: select a Sales Return Order.
  • Note: Each Sales Return Order can only generateone Receipt Return Order.
  • Choose between: Fully– full return;Partially– partial return.
  • This only applies to Inventory Delivery Vouchers.
  • If "Partially" is selected, you canclick tofrom the Receipt Return Order.

Edit Receipt Return Order

Only update receipt return order with Not yet approvedstatus.

Delete Receipt Return Order

Only delete receipt return order with Not yet approvedstatus.

Receipt Return Order Detail

Receipt return order can be viewed as PDF, print ordownload.

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